We live in Hawaii. My husband was seen at the ER August 14th because he couldnt urinate or pass bowels. They did bloodwork on him & gave him pain meds, was going to send him home. When I inquired about the cause, he told us that "if you want, I can send you to the other ER & they can do a CT scan, but you’re going to have to wait long time".
At the 2nd ER, the dr examined my husbands penis & balls. He told us all the bloodwork came back normal & was about to send us home. I insisted that we came there for a CT scan. SO, they finally gave him a CT scan & found a kidney stone & a what appears to be a rectal mass. The dr & nurse explained that sometimes stuff shows up on a CT scan that isnt actually there so he could have cancer, but it could be nothing,& make sure he follows up w/his regular dr & see a specialist. After we informed the dr that my husband didnt have a regular dr established, he recommended us to a dr, who we thought was going to be a specialist. When we called to get an appointment, we discovered that it was an internal medicine dr & to see him, we would have to change our PCP to that dr who is 25 miles away from us. So since that dr wasnt a specialist, we opted to see a PCP that is closer to us, so that whenever my husband needed to see the PCP, it was close (we have QUEST HMSA medical insurance & no cash since my husband is out of work).
We went to Waianae Coast Comprehensive Center & seen DR. LIAO. Worst experience EVER. We could barely understand anything he said when he asked us what ER we went to & what he was seeing my husband for, told my husband he had to lotion & lose weight, then without looking at his paperwork from the ER that I gave him, he left the room. Then the nurse came in & told us to come back in a month for recheck. When I asked the nurse why in one month, she said for recheck. I told her the dr didnt look at his paperwork & explained my husband was in alot of pain & needed to see the specialist right away. She asked me what type of insurance we had & when I told her Quest, she made a face and told me thats why we had to wait a long time. SO naturally my voice raised when I insisted they refer my husband to a specialist immediately & thats when the dr started yelling at us from another examining room to go see another Dr if you dont like it!
We then had to find another PCP. He referred us out to a specialist. We drove there & my husband said that the specialist came in & told my husband that our dr referred him to the wrong specialist, & wrote down information for the urologist. He did not even look at the image of the CT scan or examine my husband. 3 days later, my husband passed a BM with lots of bright red blood. I took him to his Dr & he immediately send us to the emergency room (another different one, not the 1st 2 that we went to). At the emergency room, they gave him pain medication, took a urine sample, & informed us that there was nothing about a rectal mass in my husbands record from the ER. They gave him instructions to follow up w/his PCP & the urologist for his kidney stones and did not examine him or get a sample of his stool. When I asked about what we should do about the rectal mass, they said I dont know. Its weird and confusing because it doesnt say anything about a rectal mass in his report. BUT HE HAS BLOOD IN HIS STOOL! We were then told it could just be from a hemmoroid. Physically & emotionally exhausted & defeated, we went home.
We went back to my husbands PCP the next morning & explained everything that happened w/the specialist & the ER, & the Dr shook his head & then told us to follow up w/the urologist & see if the urologist. When I asked about the rectal mass, they said the urologist can help us because shes a urologist.
I called the ER that told us about the rectal mass & explained everything and they said they cant discuss anything over the phone, but EVERYTHING should be in the report. They wouldnt let me talk to the dr because they said that he couldnt discuss patient info over the phone. They wouldnt tell me his schedule either. I called our medical insurance & they told me to follow up w/the PCP or change PCPs or get a 2nd opinion. We did but because the possible rectal mass is not noted in the report, no one has examined him.
My husbands TDI is pending & no savings. I need to complete a 3 wk class in order to get assistance. BUT I have no cash, bus pass, or gas or family to help. I called the welfare worker & explained our situation & she said there is no way around it, I have to comply w/the class 1st. So I have no childcare & no $ or transportation. We used the pay from my husbands last check to pay our rent & put gas in the car. Now its gone. My phones going to get turned off soon along w/my internet. So then, I wont even be able to call or email!
I dont know what to do about anything. Any positive, educational answers would be greatly appreciated. Please no personal rude comments. I have enough
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